A talented general manager has been given a top Birmingham award for leisure and hospitality at the Future Faces annual dinner and awards 2015, which took place on Friday 11th September.

Pawel Skrzypinski, who is general manager at the city-centre restaurant Opus at Cornwall Street, has been awarded the ‘Future Face Leisure and Hospitality’ award by the Future Faces networking forum, an award that recognises those employees who are committed to developing careers, whilst showing outstanding qualities that make them one of the best in their field.

Pawel, who has worked at Opus at Cornwall Street for three-and-a-half-years years, received the award due to his exceptional customer service skills, enthusiastic can-do attitude and inspiring leadership. Pawel began working at Opus as a waiter but his fantastic service combined with his positive attitude soon saw him progress to finally become general manager. Under Pawel’s management, his passion for developing staff has seen a member of his team achieve the prestigious Royal Academy of Culinary Arts award, whilst his commitment to customer satisfaction has seen the restaurant’s Tripadvisor ranking increase by 70%.  

Pawel, said: “I had no idea that Ann and Irene, the restaurant directors at Opus, had put me forward for this award so it was a surprise when I received my nomination, and now an even bigger surprise that I’ve won. Since working at Opus, I have honed my skills as a leader, helping staff develop their skills and careers and I want to continue providing exceptional service to make the Opus brand more recognisable nationally.”

Irene Allan, restaurant director at Opus restaurant, said: “Winning this award is a fantastic achievement and very well deserved for Pawel. He is an exceptional restaurant manager, who always has a spring in his step, is full of determination and an inspiring mentor to other team members. Here at Opus, we are all immensely proud of Pawel’s win.”  

The Future Faces awards took place at Edgbaston Stadium. Beth Sadler from the Priory Rooms and Katrin Toots from The Botanist were also nominated for a ‘Future Face Leisure and Hospitality’ award. Future Faces, which is a networking forum developed by the Birmingham Chamber of Commerce, aims to connect aspiring business people in Birmingham.

PR by Clive Reeves PR Birmingham.

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