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Inta, one of the UK’s leading suppliers to the plumbing and heating sectors, has appointed a new business and operations manager.

Neil Amphlett joins the Stafford-based company from International Piping Products, in Barton-under-Needwood, where he was warehouse operations manager.

The 41-year-old, who lives in Sandbach, Cheshire, said he was keen to join the company after being impressed with its ambitions to grow and he is now responsible for 50 members of staff, as well as looking for ways to improve Inta’s operational processes across the entire business.

He has spent more than 20 years working in the operations and warehousing sides of business, including the automotive and steel sectors, starting his career on the shop floor before progressing through the ranks to management.

Since starting at Inta, Neil has implemented changes within the warehouse greatly improving the Delivery Performance of overnight orders.

“This has had an immediate and positive impact on our customers because they receive next-day delivery as standard,” said Neil. “It’s also simplified the process in-house. I’m introducing measurable KPIs in each department to see what further improvements can be made that will benefit both staff and our customers.

“Inta struck me as a business that was keen to improve across all areas, so I knew this would be a great place to continue in the next stage of my career.”

Welcoming Neil to the firm, Director Cynthia Fisher said: “We were impressed with Neil’s experience in operations management and he’s made a great start in the business. We are working closely with him to make sure that Inta continues to provide an all-round excellent service to every one of our customers.”

PR by Clive Reeves PR Birmingham